4522 38^th Street

Lubbock Texas, 79414

Home Phone 806-793-5370 

OBJECTIVE: To secure a responsible, challenging position as a Teacher with an opportunity to apply my education and skills

EDUCATION

                2002-Present Texas Tech University undergraduate studies. School of Education

1997- 2002 South Plains College, Reese campus, working on undergraduate studies

1980-1981 San Antonio College completed nursing prerequisites

1973 Texas Tech   University

1972 Graduated from L.V. Berkner High School, Richardson, Texas

EMPLOYMENT

                2001-Present  Convergys Corporation Customer Service

                                          Responsible for all aspects of customer care to include billing , technical issues, and complaints  for ATT wireless phone service. Also Lead Floor Representative               

                                          Responsible for answering and assisting other reps with help questions and customer complaint escalations.

1993-2001        Buyer Materials Mgt. Operating Room /Surgical Technician, University Medical Center

Was responsible for all aspect s of materials procurement to include, inventory control, direct and indirect contact with vendor representatives, purchase orders and order placement for specialty items such as skin for burn patient grafting and organ procurement for tran implantation from Life Gift Inc. 

1988-1993       Kmart Manager, Tyler, Texas

Was responsible for all duties of operating a major discount retail store to include delegation of duties to assistant managers, payroll, inventory control, and office duties 

1984-1988       Beall’s Department Stores Manager Trainee, Grapevine Texas

Was training for the duties of the manager of midsize dept store.

1981-1984       Santa Rosa Hospital, Surgical Technician, San Antonio, Texas

Assisting doctors in all functions of surgery. Responsible for all instrumentation required for assigned cases, assisting nurses.

               1980                Foxcroft & Associates, Surgical Technician/Research Assistant, San Antonio, Texas

                                       Assisted surgeons during implantation of artificial hearts

               1978-1980       Saint Luke’s Hospital, San Antonio, Texas

                                         Assisting doctors in all functions of surgery.    

               1974-1978         United States Air Force, Carswell Air Force Base, Fort Worth Texas

                                            Surgical Technician, Honorable Discharge

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