Instructor: Brian Still
Read Chapter 3
Answer Question #1 on pg. 36
What is Technical Communication?
"particular purposes in particular situations
at particular points in time"
"Technical Writing is good writing easily understood by a tired man reading in bad light."
It is supposed to be understandable enough that the targeted audience can figure it out and use it.
How is it different from a typical essay?
To assure that a technical communication document is functional, it is often tested for usability. If testing provides answers for how the document's information can be made easier to understand and use, then the document is revised.
The revision may be ongoing, making the document a living thing that changes its look depending on new information or new audience needs or new situations.
Understanding the audience and the situation are also very important. The language you choose for the document, its complexity, etc., depends on the audience's level of awareness, reading level, need, etc.
What about Constraints?
Professors read school writing to test your knowledge; colleagues, supervisors, clients, and others in the workplace read your writing to use your knowledge.
of Technical Communication?
A Practical Example: Describe a Dime
Faulty writing, whether inaccurate, unclear, or incomplete, can often lead to injury, damage or loss, for which both you and your company can be held liable.
To do it right:
Understand your audience (who
will read it)
Understand the situation (what
is the subject & purpose--what will be done or should be done and
why is it being done)
Gather, organize, and deliver
the essential information
Make a persuasive case
Insure that you've satisfied the 4 C's:
Clear, Concise, Correct, & Compelling
How can we make these sentences more clear and concise:
"Power surges are associated, in a causative way, with malfunctions of computers."
"Our test results will
be sent to you as soon as verification is completed."
"In View of the fact that the microscope is defective, we expect a refund of our full purchase expenditure."
1st Assignment: Introducing a Classmate